Pants Size Chart

Delivery & Returns

Payments

We accept payments through credit card, debit card, Apple Pay, or PayPal, with a valid billing address and shipping address. The following credit cards are accepted: Visa, American Express, Discover, Mastercard, and more. When placing your order, please ensure that your billing address matches the one associated with your payment method, as we will not be able to process orders without this verification. All transactions are secured through SSL encryption to protect your personal and payment information.

Quick Facts

Orders may take between 8 to 36 hours to process. Once your order is processed, you will receive a confirmation email. Shipping fees and timing are calculated based on the information in your shipping confirmation email. Some orders may require additional validation, which can delay delivery. You can track your order through your account or via the shipping confirmation email.

Shipping Fees & Timing

Orders placed before 23:00 will be shipped the same day, with delivery times ranging from 1-5 days to Europe, the USA, and Australia. For the rest of the world, delivery takes between 5-10 days. We offer worldwide shipping, so no matter where you are, we ensure your order arrives directly at your doorstep. Orders placed after the cutoff time or on holidays will be processed on the next business day. Please be aware that certain zip codes may not be eligible for this service. Ensure your delivery address is correct and that you will be present to accept the package; if you are unable to receive it, the package will be stored at the nearest post office.

Express Delivery is available for a fee of 29.99 EUR, with a delivery time of 1-3 working days (Mon-Fri). Standard Delivery is free of charge, with a delivery time of 5-10 working days (Mon-Fri).

Important Notes

Please double-check that your delivery address is correct, as changes cannot be made after the order is placed. The city corresponding to the postal code must be entered in the "City" field. DORA will send you regular email updates regarding the status of your order.

Packaging

All products are shipped in neutral packaging, ensuring security and discretion. The items are gift-wrapped for your convenience, excluding calendar inserts.

Returns & Exchanges

To return an item, simply register your return online or through Client Services. Place the item in its original packaging, including the original receipt, and attach the pre-paid return label to the package, covering any old address labels.

For exchanges of the same style and price for a different color and/or size, you can register your exchange online. For all other exchanges, please contact Client Services.

We offer complimentary returns and exchanges within 30 days of purchase. Items must be in perfect, resellable condition and in their original packaging. The original invoice, leaflets, and certificates must be included. Customers who export items are responsible for complying with export laws.

For more details about our return policy, please visit our full Return & Exchange page.

For any further inquiries, feel free to contact us at doraclothesofficial@gmail.com.

Gifting